Poe’s Heroic Dilemma

The lone genius who blazes through difficulty unphased can no longer be our standard for excellence. Teamwork, communication, shared intelligence—these are the profoundly human activities that propel us forward. […]

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Not once, not twice, but twenty times

I interviewed Scott Dorsey last week for the upcoming Do Better Work video series. He shared a ton of gems, including this one: During his 10+ years as CEO of both ExactTarget and Salesforce Marketing Cloud, Scott read Jim Collins’s book Good to Great not once, not twice, but twenty times. In other words, he […]

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Ask clarifying questions

Thank you to the thousands of people who made the launch of Do Better Work so special. I am overjoyed with the reception and so grateful. I’ll be sharing some excerpts from the book for the next few weeks. Here’s one from chapter 4, Ask Clarifying Questions: I know people who treat their intuition like […]

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What do you base that on?

The idea of “What do you base that on?” is to know where a person’s input is coming from—as opposed to assuming. At that point, your own gut, experience, or research can help you decide if the input is worth following. […]

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