The two-minute rule

If it takes less than two minutes, do it now. That’s the one piece of advice I remember from my first management class in college. When I abide by it, I feel better, because I procrastinate less. […]

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What makes a good mentor?

I am asked this question a lot. But I don’t think I’m informed enough to answer it well. I’d like to change that. Maybe you can help. What makes a good mentor? In your eyes, what are a mentor’s primary traits and responsibilities? Are there resources that have clarified mentorship for you? If so, please […]

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The only icebreaker you’ll ever need

The holidays bring holiday events, and holiday events bring conversations with strangers. On the advice of Terry Gross, I’ve started using a four-word phrase to navigate these moments: “Tell me about yourself.” Dubbed “the only icebreaker you’ll ever need,” tell me about yourself allows you to start a conversation with anybody without accidentally bringing up […]

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Elevate the positives or eliminate the negatives?

In The Power of Moments, Chip and Dan Heath cite a 2016 customer-service study by Forrester, the market research firm. The study demonstrates how focusing on what’s working—rather than what’s broken—can transcend team dynamics and make a big difference to a company’s bottom line. The Heaths suggest that, at any given time, companies devote their limited […]

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Following up about meetings

Last week, I asked for your feedback on some ideas we’ve been tossing around about meetings. I learned a lot from all of your responses. Here’s a summary of my takeaways: On holding a no-meeting day Many companies hold no-meeting days. By far, the most popular day of the week for this was Wednesday. Friday […]

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No-Meeting Day

We’ve been thinking about embracing a no-meeting day at Lessonly. The idea is to discourage internal meetings on a specific day of the week so that people have dedicated time to get things done. We are also thinking about doing a hard reset on all recurring meetings, asking every manager to take an inventory of […]

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