At work, unexpected things will happen. You’ll be cruising along just fine when, all of a sudden, your plan hits a dead end. You have to go back to the drawing board and reassess your efforts. Some teammates may have to start over completely. And that deadline you all expected to hit… yeah, it’s just […]
Have you ever encountered a confusing process or approach and wondered: Why do we do it that way? If so, this one-minute video about an experiment involving monkeys, ladders, and raincoats is for you. […]
For most of my life, I had the wrong idea about conflict. I thought it was inherently a bad thing. I thought it was something that should be avoided at all costs. It was only through repeated exposure to productive conflict that I learned the truth: Conflict is a fact of life and can be […]